Turn a Passion into a Career
If running, staying active, and sharing that passion with others sets your sole(s) on fire, we’d love for you to join our team!
Open Positions
The General Manager plays a pivotal role in leading daily operations and ensuring exceptional customer experiences at PRO. This is a full-time, on-site position based in Brookfield, WI. Responsibilities include managing sales goals, overseeing staff performance and development, and driving the overall success of the store. The General Manager will also be responsible for creating a positive team environment (working at all PRO locations) as well as upholding overall customer experience and culture across all stores.
Qualifications
- Previous experience at a specialty running store
- Proven expertise in retail management, sales strategy, and customer service
- Strong leadership, team management, and staff development skills
- Proficiency in operational management, with attention to budgeting and achieving sales goals
- Strong communication and interpersonal skills to foster a collaborative environment
- Passion for running, fitness, and active living
- Bachelor’s degree in Business Management, Retail Operations, or a related field is preferred
Position Expectations:
- Make personnel decisions for all locations
- Establish team standards with the leadership team in areas of sales, customer service & culture
- Override policies in the best interest of customer experience and lifetime value
- Evenings and Weekends are required within our store hours of operation
Responsibilities:
- Lead, motivate and inspire Leadership Team to always create the Performance Running Outfitters experience
- Work the sales floor as needed to ensure every customer always receives the PRO experience
- Lead monthly Leadership Team meeting
- Schedule tech sessions and training sessions for ongoing employee development
- Execute all Leadership Team reviews and oversee Fit Specialist annually
- Make and improve SOP’s and oversee training manual improvements and upkeep
- Meet with team members to address situations that require redirection. Maintain all paperwork documenting these meetings and communicate with Store Manager and owners to ensure the team member has addressed the issue.
- Immediately report any harassment issues
- Convey and relate company decisions/policies to all team members
- Fiscal responsibility to seek opportunities to increase business and reduce costs
- Actively recruits and hires new employees within their direct reporting structure for Performance Running Outfitters with support from Store Managers
- Oversees team member training, development, motivation, moral, and operational efficiency
- Ensures new hire checklist is complete with 30-day review in collaboration with Store Manager
- Collaborates with Product and Marketing teams for the best interest of Performance Running Outfitters
- Leads by example when representing Performance Running Outfitters
- Network to build new business for the company
- Coordinate and assist Store Managers with events and fun runs
Benefits
- Salary $70-90k
- In addition to a salary, you would be eligible for a monthly bonus based on company performance
- Paid Time Off
- Paid Holidays
- Up to 3% matching of Fidelity SIMPLE IRA contributions
- Health Care Reimbursement up to $250/mo
- Generous employee discount
To apply, please email your resume and a cover letter to jess@performancerunning.com
Are you an energetic fitness enthusiast and/or runner? We'd love to meet you!
We are currently hiring part-time sales associates for the role of Outfitter—the team members who creates the experience our customers rave about.
Qualifications:
- Previous retail experience or a passion for running/running shoes is ideal
- Evening availability (4–7 PM) and weekend availability (Saturday 10–5, Sunday 11–5) is required
- 15 hours/week minimum
Compensation:
- $17–$23/hour, depending on experience and availability.
Benefits:
- Generous product discounts
- Free product to teset
- Sales incentives and bonuses
Please submit your application by clicking the button below.
A Day in the Life
What exactly does a day in the life of PRO team member look like? As a small, family-owned business with big dreams, we've spent the past 18 years sharing our passion for running, our product expertise, and our own fitness journeys with customers. Our mission is to help everyone who walks through our doors find the perfect gear and feel welcomed into our vibrant community.
On any given day, you'll be fitting shoes, swapping running stories, offering advice, and constantly learning about the latest trends in the running world and the wide range of products we carry. It's a dynamic, rewarding environment where you're not just helping customers—you're building relationships and growing alongside a passionate team.
Beyond the Store
Did someone mention free shoes? We partner with some of the biggest and most innovative running brands in the world, including Nike, Brooks, Hoka, On, Saucony, and more. These brands trust us to be leaders in getting their products into the hands—and on the feet—of runners everywhere. As a result, our team regularly gets exclusive, complimentary access to the latest footwear and apparel, so we can stay ahead of the curve and provide the best advice to our customers.
And it doesn't stop there—our employees have even enjoyed all-expenses-paid trips across the country to run, learn, and grow with these national brands, bringing back valuable knowledge and firsthand experience to share with the PRO community.
Get Paid to Run
What makes our run specialty store truly special is our incredible team and the deep connections we have within the community. With four weekly group runs, there are plenty of opportunities to lead events, participate in races and expos, and even do fun things like handing out Nuun shots at a 5K in downtown Milwaukee.
Our mission is simple: to make people’s soles happy—and that includes our employees. We strive to offer flexible scheduling and support for those with families, so you can balance work with your passion. If running brought you here, we want to ensure you still have time to enjoy your hobby while inspiring others to move and reach their goals.
Feel Good About Your Career
We sell running shoes and apparel, but there’s so much more to each well-worn pair than just a price tag. Our PRO staff is made up of professionals who’ve transitioned from careers in teaching, athletic training, social work, and more. We're proud to have a team of individuals who chose to align their values, passion, and time with their work.
Beyond our retail focus, PRO is involved in charity events and community outreach, working to provide shoes for those in need. And while helping others is at the core of what we do, we also offer plenty of opportunities for personal and professional growth, both within the company and beyond.